Dear Complaint Department,
Do you want to know one of the most common complaints that I hear from clients about big name photography studios in the Spokane/ CDA area? Shhh, it’s a little dirty secret. The biggest complaint has to do with how the customer is treated during the process. You think when you spend thousands of dollars on photography that you will be treated like an important customer. You believe that your images should be turned back to you in a timely manner and that your photographer will be responsive. Guess what? I agree with you. It’s one of the reasons that I am a small boutique firm (along with the fact that I too have a lovely family to raise). I think that when you book an appointment with me that you deserve a few things. Do you want to know what those things are? I believe that you should get my freshest, most creative efforts for your newborn, child, senior, or family appointment.
I don’t do ANYTHING cookie cutter. The minute I start to do that I will be OUT of this business. If I am bored, you will be too! I believe you should be able to book an appointment not 6 months out but in a reasonable period of time and have your questions answered quickly and efficiently. Neither one of us has time to waste! I believe you should have your proof available in about a week (not weeks or months). I believe that once you have selected your proofs, you should be able to have those proofs in hand in a super short amount of time! On average my clients have soft-edited proofs in 7-10 days and have fully edited images or prints in hand in 2-3 weeks (almost all of that time is waiting on you NOT me). This senior session was no exception. We had these images ready for viewing in around seven days!
About the Photographer
Photographs © Tami Siriani 2016. Tami Siriani is a professional custom portrait photographer serving Coeur D’ Alene, ID, Post Falls, ID, Liberty Lake, WA , Spokane Valley, WA, Spokane, WA, Post Falls, ID and surrounding areas.A great deal of thought and planning goes into every session. She places an emphasis on unique story telling images that are close and colorful. To view her complete portfolio you can visit the website at: www.siriainiphotography.com. Book your appointment today! To view my full portfolio head My website or pop over to Facebook.